Guest Services

Lower Level near Starbucks
Phone number
Monday-Saturday: 10:00AM - 9:30PM
Sunday: 11:00AM - 7:00PM
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Springfield Town Center’s Guest Services offers a variety of services and amenities to make your shopping experience an enjoyable one. Guest Services is conveniently located in Grand Court, on the lower level, next to Starbucks.

Services Include:

  • American Express Gift Cards
  • Center and store information
  • Complimentary wheelchairs
  • Taxi and public transportation information
  • Lost and found services
  • Restaurant reservations
  • Free mobile charging station
  • INOVA Children’s Play Area
  • EV (Electric Vehicle) chargers
  • Valet parking
  • Emergency services

Your phone, the coffee, the bags, and the hassle! Let us do the heavy lifting for you and enjoy the convenience of same day delivery for free! Bring all your in-mall purchases to Guest Services and have them delivered to your home the same day. In addition, check-in your coat and your packages at no cost. Simply pick them up at the end of your shopping journey and enjoy hand free shopping along the way.

For more information on all Springfield Town Center’s latest happenings and store offerings please call: 703-91-300 Ext. 0.

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